All Systems Operational
SAP Conversational AI ? Operational
Bot Run ? Operational
Connector ? Operational
NLU Analysis (French) ? Operational
NLU Analysis (English) ? Operational
NLU Analysis (Spanish) ? Operational
NLU Analysis (German) ? Operational
Bot Management ? Operational
Auth ? Operational
Train ? Operational
Build ? Operational
Connect ? Operational
Monitor Operational
GitHub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dear customers,

As SAP continuously aims to enhance the overall security and the performance of its services offered to its customers, we wish to inform you that SAP Cloud Platform will perform an upgrade starting from 13 November 2020, 22:00 UTC until 14 November 2020, 02:00 UTC.

Since some components of SAP Conversational AI are running with SAP Cloud Platform, this will lead to a complete downtime of SAP Conversational AI during the same period of time.

When is the planned downtime?
This maintenance requires us to plan a downtime period:

From Friday, 13 November 2020, 22:00 UTC
until Saturday, 14 November 2020, 02:00 UTC

What will be the impact?
During this period, you will not be able to access the SAP Conversational AI platform, your bots or the bot builder. Your bots will also be unresponsive during the maintenance.

What do you need to do?
There is nothing to do on your side.

We only encourage you to communicate with your users beforehand to inform them of this downtime since your bots will not be running.

Whom should I contact for support?
As we wish to minimize the disruption this maintenance creates, please reach out to us for support or clarifications by sending us an email or using SAP Answers.
We will be here to help.

Regards
The SAP Conversational AI team
Posted on Oct 19, 12:51 CEST
Past Incidents
Oct 28, 2020

No incidents reported today.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.