Bots runtime outage

Incident Report for SAP Conversational AI

Resolved

This incident has been resolved, the platform is stable again.

Posted Nov 21, 2019 - 16:10 CET

Update

We are continuing to work on a fix for this issue.

Posted Nov 21, 2019 - 16:07 CET

Identified

We have an ongoing outage on the runtime of the bots. We've identified the issue and are deploying a fix.

Posted Nov 21, 2019 - 16:01 CET

This incident affected: US10 ([US10] Dialog, [US10] Channels Connector, [US10] NLU Analysis) and EU10 ([EU10] NLU Analysis).