Outage on SAP Conversational AI platform

Incident Report for SAP Conversational AI

Resolved

This incident has been resolved and the platform is fully operational.

Posted Nov 19, 2020 - 18:33 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2020 - 17:04 CET

Update

We are continuing to work on a fix for this issue.

Posted Nov 19, 2020 - 14:38 CET

Identified

Dear Customers,

We have identified an outage of SAP Cloud Platform which is causing outage on CAI. We are working with SAP CP colleagues to bring the platform back to stability asap.

We regret the inconvenience.

Regards,
SAP Conversational AI Team

Posted Nov 19, 2020 - 14:15 CET

This incident affected: SAP Conversational AI.