Data Processing Delays - Bots Training Affected

Incident Report for SAP Conversational AI

Resolved

Service is back to normal.

Posted May 23, 2017 - 16:10 CEST

Monitoring

We've deployed a fix in production. Trainings should now take only a few seconds.

Posted May 23, 2017 - 13:39 CEST

Identified

Our data processing infrastructure is running behind which is causing inaccuracies in the training of the bots. No data has been lost, we'll update the incident as soon as the system is back to normal.

Posted May 22, 2017 - 23:00 CEST