This incident has been resolved and the platform is fully operational.
Posted Dec 24, 2020 - 17:12 CET
Monitoring
We resolved the issue that was caused by an internal communication bus stopping to accept connections, impacting our runtime (e.g. /dialog endpoint) and some design time services. Our platform is fully operational again. We'll continue to closely monitor the services.
Posted Dec 24, 2020 - 16:53 CET
Update
Dear Customers,
We are still working on the fix. We appreciate your patience and apologize for the inconvenience.
Regards, SAP Conversational AI Team
Posted Dec 24, 2020 - 16:20 CET
Identified
The issue has been identified and we are working on a fix.
Posted Dec 24, 2020 - 15:41 CET
Investigating
Dear Customers,
We have identified an issue that is currently affecting the /dialog endpoint as well as some design-time features of the platform. We are working on the issue and will bring the platform back to stability as soon as possible.