Outage on /dialog endpoints

Incident Report for SAP Conversational AI

Resolved

Dear Users,

This incident has been resolved and the platform is fully operational. We thank you for your patience.

Regards,
The SAP Conversational AI team
Posted Mar 24, 2021 - 19:37 CET

Monitoring

Dear Users,

We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the dialog endpoints.

Regards,
The SAP Conversational AI team
Posted Mar 24, 2021 - 17:42 CET

Identified

Dear Users,

We have identified the root cause of the outage and we are working on a fix. Fix will be implemented as soon as possible. Thank you for your patience.

Regards,
The SAP Conversational AI team
Posted Mar 24, 2021 - 17:22 CET

Investigating

Dear Users,

We are currently experiencing outages on our /dialog endpoints. Our team is working on identifying and fixing the issue.

We apologize for the inconvenience.

Regards,
The SAP Conversational AI team
Posted Mar 24, 2021 - 17:14 CET

Monitoring

Dear Users,

We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the /dialog endpoints.

Regards,
The SAP Conversational AI team
Posted Mar 24, 2021 - 17:12 CET

Investigating

Dear Users,

We are currently experiencing outages on our /dialog endpoints. Our team is working on identifying and fixing the issue.

We apologize for the inconvenience.

Regards,
The SAP Conversational AI team
Posted Mar 24, 2021 - 17:09 CET
This incident affected: SAP Conversational AI.
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