Global Platform slowdown

Incident Report for SAP Conversational AI

Resolved

Systems are running normaly.

Posted Sep 22, 2017 - 22:00 CEST

Monitoring

Measures have been taken to mitigate the issue, response time of bot replies, management and monitoring are returning to normal.
The incident is still open as we monitor the platform traffic.

Posted Sep 22, 2017 - 15:32 CEST

Identified

The platform is under heavy load, users can experience latency on bots replies, management and monitoring
Our team is working on the issue.

Posted Sep 22, 2017 - 15:28 CEST

Investigating

We're currently investigating a global platform slowdown

Posted Sep 22, 2017 - 15:22 CEST