Intermittent unavailability of SAP Conversational AI platform

Incident Report for SAP Conversational AI

Resolved

This incident has been resolved and the platform is fully operational.

Posted Oct 13, 2020 - 18:59 CEST

Monitoring

The system is stable again, we will continue our monitoring.

Regards,
SAP Conversational AI Team

Posted Oct 13, 2020 - 16:09 CEST

Investigating

We have noticed a few alerts on our "Quality of Service" health checks. The platform is able to recover quickly and is available to serve most requests. Our team is working on identifying and fixing the issue.

We apologize for the inconvenience.

Posted Oct 13, 2020 - 15:36 CEST

This incident affected: SAP Conversational AI.